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Job Title




Date Posted

8/14/2017 2:17:32 PM


Information Technology


R10 000-R15 000 CTC depending on experience



Employment Equity

non EE/AA




My Client based in Midrand is looking for an Operations Assistant to join theit team ASAP!

Job Description

Product Knowledge
  • Provide operational support to the Enterprise product teams
  • Assist with the Dell solutions folder
  • Support the product managers with X-ALT updating and maintenance
  • Responsible for processing all sales backorders on Dell
  • Updating all ETA’s and managing delivery expectations
  • Provide IP to product managers for stock orders
  • Managing all warranty upgrades and invoicing
  • Manage and update LOA application
  • Help promote and sell aged stock
  • Work closely with the sales team to develop sales strategies for key accounts
  • Work closely and collaboratively with the sales team to devise effective solutions to customers
  • Managing Systems
  • Update with new part numbers to systems (X-Alt)
  • Update pricing on pricelists and systems (X-Alt)
  • Regularly communicates to the sales teams of pricing, product and process updates
  • Reports
  • Assist with manual reporting when needed for DELL
  • Spreadsheet knowledge in drawing up and utilizing reports (stock management, product reordering, ageing stock etc)
  • Ability to complete a task with minimum supervision
  • Excellent oral and written communications skills
  • Customer service and service quality orientated
  • Good time management
  • Copes effortlessly within a high stress and pressurized environment i.e. ability to handle pressure
  • Willing to go the extra mile
  • Ability to show initiative
  • Mature outgoing personality, energetic go getter with will to succeed
  • Valid driver’s license and own transport is essential
  • Self-actualization (capacity to assert oneself)
  • Motivation (ability to motivate others)
  • Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
  • Tact (courteous, diplomatic, respectful manner)
  • Excellence orientation (set and achieve high standards & ongoing improvement)
  • Feedback (provide positive, helpful & productive feedback)
  • Liaison (establish effective personal contact / channel for Communication between parties)
  • Written communication (convey information through written instruction)
  • Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)
  • Well-groomed and highly presentable
  • Well organized individual
  • High attention to detail
  • Assertive and positive individual
  • High level of energy
  • Team player
  • Motivated and driven
  • Self-starter, self-confidence and self-driven
  • A high level of perseverance
  • Be patient, tolerant and diplomatic
  • Problem solver
  • Positive attitude
  • Proactive individual
  • Analytical thinker
  • Matric with mathematics is essential, a Sales and Marketing tertiary qualification and/or a relevant diploma will be an advantage
  • A+ and/or N+ qualification or certification will be beneficial
  • Three (3) to five (5) years’ working experience in a sales environment is essential
  • Knowledge and understanding of the IT industry will be an advantage
  • Good working knowledge on servers, networking and storage solutions
  • Relevant technical knowledge and a passion for technology
  • Excellent computer literacy in MS Word, Excel, Outlook and PowerPoint
  • Above average administration skill

Contact Person

Ane Coetzee  

Contact Number


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